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Shopping help
In OURPOE you can find the latest news and guides about POE. If you are a new player, you can learn how to strengthen yourself. We often publish simple introductions to help you know the game fast. You can also form a build suitable for you through reading our easy and practical guides. If you are a big fan of POE, our convenient tools and introductions to new changes may be helpful to your understanding and adjustment. We hope to be friend with every player and share interesting gameplay, build with you. What we do is to help POE players enjoy their games easily.
You can solve any problem about game here. Have no enough currency for build? Don't worry! Here you can also find various of unique POE Maps, POE Orbs and POE Gems. Any currency, if you want, you can access them here. The items you need cannot be traded? NO! They can be traded; you just need to join the party and then we can give them to you directly. OURPOE has the massive collection of most of the common and special items, the stock of them is always abundant. For example, we have Exalted, Chaos, Jewelers' Orb, Orb of Fusing and Regret. You can also get discount packs which can save you about 5-20%, and those packs usually contains Exalted, Chaos and Divine Orbs. We also check frequently and add the new packs in time with the update of Path of Exile Patch.
OURPOE Service
Delivery: Less time waiting and more time playing. 1-15 minutes deliveries for the majority of orders.
Service: Instant customer service with friendly and fluent representatives via Live Chat, Skype, Email, Facebook and Twitter, 7/24 (Contact Us).
Price: We pledge to offer you the best service and best product at the best prices! To enjoy the discount of our site.
Secure: Basically, we will deliver the gold to your account face to face in the game which can ensure the security of your account at most. All the information about your account and character will be encrypted and preserved. We adhere to the principle that you should receive what you paid for or your money back.
OURPOE is committed to providing players with excellent PoE Builds, Labyrinth, Atlas of Worlds, Maps, Guides, the latest News, and cheap PoE Currency. Be sure to read the purchase process below before you buy the PC, PS4, Xbox poe currency and items. It can tell you the services we offer and how we deliver PoE currency and items trade to you.
PoE Currency and Items Transaction Process on PC
When order is submitted to transaction system, our staff will deal with it as soon as possible. The specific process is as follows:
We will complete your order as soon as possible as promised. Ps: In peek season, we will process order according to its sequence that order is submitted to transaction system. We will give appropriate compensation for delayed order. Please contact us on LiveChat if you have any question.
Please ensure the accuracy of your reserved information including Character Name, Game Server and contact information so that we can contact you in time if there is any problem in exchange. If you have more than one Character Name in a GGG TAG, you must log in the one reserved on your order to exchange with us.
In exchange, our staff will friend your Character Name or invite you to join group. After accepting the request, you can come to the map we are in to exchange by using 'visit hideout' or clicking on the swirl icon in the bottom left corner of the group portrait. Please put something unavailable on 'Your offer' to ensure its reality and safety and then click 'accept'.
PoE Currency and Items Transaction Process on PlayStation 4
When order is submitted to transaction system, our staff will deal with it as soon as possible. The specific process is as follows:
Please fill in your PSN ID, Character Name and contact information and ensure the accuracy of them so that we can contact you if there is any problem in the delivery process.
Our staff will first friend you on PSN and sometimes send your order information to you, please be sure to accept our friend request.
Our staff will invite you to join group. Please pay attention to clicking the button 'Allow friends to join group' to keep it light for ensuring a smooth process. After that, please use 'warp to player' to come to the map where we are in. And he will invite you to exchange. During the process, you beter put something unavailable on 'Your offer' box to ensure trade safety and then click accept.
PoE Currency and Items Transaction Process on Xbox one
When order is submitted to transaction system, our staff will deal with it as soon as possible. The specific process is as follows:
Please fill in your GAMETAG, Character Name and contact information and ensure the accuracy of them so that we can contact you if there is any problem in exchange process.
Our staff will invite you to join group with your GAME TAG. Please pay attention to clicking the button 'Allow friends to join group' to keep it light for ensuring a smooth process. After that, please use 'warp to player' to come to the map where we are in. And he will invite you to exchange. During the process, you beter put something unavailable on 'Your offer' box to ensure trade safety and then click accept.
We will complete your order as soon as possible according to order sequence.
We will keep exchange records by screenshot and video after completing the order. If you have any question, please use LiveChat on our website to contact us, or directly contact your exclusive account manager. We are always glad to service you. Have a good day.
Ps: During the exchange, except necessary communication about the game, if you have any problem about your order, please contact us by LiveChat.
Our website promise that we will strictly abide by the transaction agreement to protect the buyer's all privacy.
If you have any problem about the purchase and after-sales, please contact us in time. And we are always glad to help you solve all of your gameplay problem. Enjoy you game.
How can I receive items ordered in 1-10 minutes?
You need select right server and enter accurate personal information(PC: Character Name; PS4: PSN ID and Character Name; Xbox: Gametag and Character Name). Pay attention to keep your Character in game and online.
What payment options can I choose?
At present, you can pay by Paypal and credit card provided by Paypal. We will access to other payment platforms if it is necessary.
What if I haven't received any currency or items in 30 minutes?
You can login our Membership System to check what's wrong, use order number to check its status, or contact our online staff in 24/7. We will tackle the problem as soon as possible.
Are currency and items safe to transaction?
During the process, please put something unavailable on 'Your offer' and then click accept. So, it is a normal transaction in PoE.
Why there is no reply from online service?
I'm sorry to hear that. But at the beginning of a new season we usually first spend most of our time on delivery to complete orders in 10 minutes and then we need some time to collect a mass of currency and equipment. We provide a wide range of contacts and your order process. We just want you to get the currency or equipment faster to enjoy the game more easily.
How long will my refund take?
We will refund you within a workday(Refund Policy).
Why did I receive the verification email?
We are trying to provide better service. So, sometimes we need to verify whether the ID Card or driving license is the same as the paypal account and your id card is valid. Of course, we will abide by the privacy policy, and we will encrypt the data to ensure that your information is safe on our website. Besides, for verified customers, we will provide additional gifts during the website promote. You will the lucky guy.
Is OURPOE legal?
We are legal. We are a professional team to ensure each order finished quickly. We have more than 10 years of game service experience, providing currency for WOW, FF11,FF14, RS, SWR, ESO, FIFA, TOS, BNS, etc. Of course, OURPOE, a new and professional website, provides a mass of valuable information for exiles in PoE.
Is it secure to pay on OURPOE? Will my personal information be protected?
You never need to worry about the security to pay on OURPOE, and your personal information will be very safely protected. OURPOE has been verified by VeriSign and McAfee. OURPOE has taken security measures to protect our customers' payment information and any other personal information. We assure all the information you submit will never be disclosed to any third parties.
Sometimes I have confirmed the stock before placing my order, but later after I place my order, you guys say you are out of stock?
Due to the large demand of the PoE currency on our site, our stock updates every minute. So the situation you mention could happen, but it rarely happens since we usually have enough stock.
Can I sell my currency to OURPOE?
Sure! We buy players' currency, including ex, chaos, fusing ect. Please open Page of Contact Us to get our contacts. Later we will offer you fair price. Of course, we will also add a center for online selling in the Member Center during the next website update. At present, we provide payment of Paypal and QIWI.
Officials prohibit the purchase of currency or items, doesn't they?
At present, we haven't find account that have been banned because of currency transactions. We always deliver currency and items in a safe way(PoE Goods transaction process) to avoid that. It is not wise to get currency in game at the cost of your limited playtime.
About PayPal chargeback and disputes
We promise that there is always a refund option in your outstanding order, you can select it freely and get your money back. However, if you are on purpose to chargeback and dispute on the condition that we have completed your order, you personal credit will be affected because we will send letters about what you did to Paypal and your bank by using the evidence kept in delivering.
You must read, agree with and accept all of the terms and conditions contained in these Terms of Service, the relevant Disclaimer, and the Privacy Policy before you may become a customer of OURPOE.
Description of the Service
The services provided by OURPOE are made available and is accessible via this website.
You must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the process. All information provided by you shall be true, accurate, current and complete. You are responsible for keeping your password secure. You are responsible for maintaining the confidentiality of the password and account and are solely and fully responsible for all activities that occur under your password or account, whether or not you have authorized such activities or actions. OURPOE cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password.
Payment and Acceptance of Service
Unless credit terms have been expressly agreed to by OURPOE, payment for the Service shall be made in full before the performance of the Service.
OURPOE reserves the right to deny payments from suspicious buyers. In the event that an order or payment is tagged as being suspicious, delivery of item(s) will be delayed until OURPOE can successfully verify its legitimacy by phone to request for verifying information. The determination of what amounts to suspiciousness shall be at the sole and absolute discretion of OURPOE. You acknowledge and accept that under the laws of the certain jurisdiction, OURPOE may be obligated to report any suspicious transactions to the relevant authorities.
Unless you notify us to the contrary on the day of delivery and such notification is confirmed by email, the Service shall be deemed to have been accepted by you as being in good order and in accordance with the terms and conditions under which the Service is offered .
You undertake to make all payments promptly and in accordance with any rules, regulation or guidelines issued by OURPOE from time to time and shall not be entitled to withhold payment of all or any of the Price.
All sales and/or transactions are final. Products and services that have been delivered are strictly non-refundable.
Modifications and Termination of Service
You acknowledge that OURPOE reserves the right at any time to modify or discontinue the Service (or any part thereof) with or without notice, and that OURPOE will not be liable (either expressly or impliedly) to you or to any third party in damages, compensation, costs or otherwise under any written law, common law or legal theory for such modification, suspension or discontinuance of the Service.
The Price listed for the Service or for any other services that are provided by us on or through this website shall be subject to change at any time without prior notice.
OURPOE shall not be liable (either expressly or impliedly) to you or to any third party in damages, compensation, costs or otherwise under any written law, common law or legal theory for the change in the prices listed.
General Power-Leveling Disclaimer
The purchase of a Power-Leveling package by you shall require you to deposit your account together with the relevant information in order to operate your account for the purposes of the Service. Your account will be safe with us as we make data security very seriously. We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. For example, you will note that while using some features of the OURPOE' web site you will need to submit a password or some other type of authenticating information.
Gold accumulated throughout the leveling process shall be retained in your character's inventory. Non-upgradeable items will be rendered or auctioned off to fund the leveling process. As a general rule, loot distribution works exactly like how it would with any group you play with. Should an upgrade drop, your character will have first dibs or roll if there are multiple needs. Often when power-leveling, your character will be grouped with other levelers. In event of the agreed drop, the item will be sold for gold and the profit shared among the group.
During the performance of the Power-Leveling Service, you may at any time submit a request which shall specify the duration of your intended use to OURPOE to use your account to play the relevant game ("requesting play-time"). OURPOE shall immediately temporarily suspend the Power-Leveling Service for the stipulated duration and relinquish the account to you. When you have finished your use of your account, you may then return the account to us who will then continue with the performance of the Power-Leveling Service.
However, you understand and accept that by requesting play-time during the performance of the Power-Leveling Service will extend the duration of the power-leveling service and compensation requests for late completion or refund for levels gained during your play-time will not be entertained.
Customer Satisfaction
Orders will be delivered at the soonest time possible. However, delays do happen under rare circumstances due to reasons beyond our control (for example server maintenance and servers downtime).
Should there be any unsatisfactory issues, you are welcomed to talk to us and OURPOE will work our best to fix it to your satisfaction. All issues should be addressed to us within a 24 hours time frame from the date and time of delivery else all delivered orders will be deemed as accepted with complete satisfaction. You are welcomed to leave positive or negative remarks as we always strive to provide the best service to our customers. Your satisfaction is our Motivation.
Can I get a refund if I haven't received my purchase?
Yes, you can apply for refund at Member Center for any reason before delivery.
Can I get a refund if I only receive part of my purchase?
Yes, we will refund uncompleted order, and the tax on the transaction is for our account.
Can I get a refund if the payment of the order is not completed?
It usually takes 3-10 days if you use check to pay. And refund can be agreed when the money you paid have transmitted to our account.
How long will I get my refund?
We will complete the refund within a workday, usually with 1-12 hours. And we promise that we complete it within 2 workdays at vacation time because of the difference of it across the world.
Ps: We are trying to meet the need of every customer in time. And please contact us if there is any problem in service.
OURPOE respects your privacy and works hard to safeguard the privacy of your personal data. We realize that the rapid development of the Internet and online services raise questions concerning the nature, use, and confidentiality of information collected from consumers. We want you to know that we apply our long-standing commitment of safeguarding privacy to our online and Internet activities.
In addition to this general online privacy policy, you may receive notice of other terms that apply to particular promotions or services.
Personally Identifiable Information
OURPOE does not share, disclose or sell any personally-identifiable information (such as your name, address, telephone number or e-mail address) collected online on OURPOE´ sites with other unaffiliated companies or organizations for non-OURPOE marketing purposes. Because this information is a critical part of our business, it would be treated like our other assets in the context of a merger, sale or other corporate reorganization or legal proceeding. OURPOE also does not deal with, or knowingly collect personal information from, children under the age of 13 on OURPOE sites.
How We Use Information
OURPOE uses the personally-identifiable information we collect online principally to provide you with the service(s) you have ordered and to let you know about other offerings which may be of interest to you. Postal and e-mail address information, for example, enables communication about services offered and ordered, as well as the proper provisioning and billing of those services.
We also provide personally-identifiable online information in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with OURPOE´ services, or with our customers´ or others´ use of them.
How We Collect Information
OURPOE collects information online by asking you, for example, when you order a service, apply for a job, or respond to a survey. A customer´s name, address (postal and e-mail) and telephone number are the most important pieces of information, but we might request other information, based on, for example, the service(s) being ordered or promoted.
OURPOE may also use "cookies" and similar technology to obtain information about your visits to our sites or your responses to e-mail from us - both individually and in aggregated data that does not identify you. These reporting tools tell us the parts of our websites or e-mails in which you showed an interest or took some action, and help us improve the quality and usefulness of our sites.
Security
We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. For example, you will note that while using some features of the OURPOE´s website you will need to submit a password or some other type of authenticating information.
Advertising Cookies
As you browse www.OURPOE.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with [OURPOE website]. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of OURPOE and their partners' targeted advertising.
Email: [email protected]
Skype: ourpoe
Discord: OURPOE#6828
Facebook: https://
Twitter: https://twitter.com/PoeOur
Youtube: https://www.youtube.com/channel/UCodFP3nDwsBB3jRm4ZuV81w/
Dear customers, thanks for your trust and support, we will strive to provide better service. We will assist you wholeheartedly to avoid your doubts and problems. Your satisfaction is our goal! Thank you for shopping at OURPOE.